Privacy Policy
Effective Date: January 1, 2025
MediNova Medical Supplies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
- Personal Information: Name, address, phone number, email, date of birth, and Social Security Number (where required for insurance billing).
- Health Information: Medical records, insurance information, Medicare/Medicaid beneficiary numbers, prescriptions, and diagnosis information necessary to process your DME orders.
- Financial Information: Billing information, insurance coverage details, and payment information.
- Technical Information: IP address, browser type, and cookies when you use our website.
2. HIPAA Compliance
MediNova Medical Supplies is a HIPAA-covered entity. We handle all Protected Health Information (PHI) in accordance with HIPAA and its implementing regulations. We maintain administrative, physical, and technical safeguards to protect your PHI.
3. How We Use Your Information
- Process and fulfill your durable medical equipment orders
- Verify your Medicare or insurance eligibility
- Communicate with you about your orders and services
- Comply with legal and regulatory requirements
- Improve our website and services
4. Information Sharing
We do not sell your personal information. We may share it with healthcare providers involved in your care, insurance companies to process claims, and service vendors under strict confidentiality agreements.
5. Your Rights
You have the right to access, correct, and request restrictions on your personal and health information. Contact us at info@medinovadme.com or (248) 886-4-DME.
6. Contact Us
MediNova Medical Supplies
Waterford, MI 48327
Phone: (248) 886-4-DME (4363)
Email: info@medinovadme.com